very good they offer afforable deals on our insurance
I disagree - hope you never have to deal with a claim as terrible service
Posts within the money.co.uk community represent the views, experiences and opinions of members and experts only. They should not be taken as financial advice and should not be followed without further research.
"Do not trust this company
Terrible customer service and fail to deal with complaints"
"be careful total rip off"
"Don't bother with this it seems a scam to me. I got this for my son and moaned at him as he kept getting poor results. He assured me he was driving safely and within the limits so I did a few journeys myself and guess what? Same result and I stuck to every limit and stopped at every junction etc. no harsh braking or acceleration. Rip,off"
"In 2011 whilst insured with Direct Line, I had an accident which the other party took full responsibility for and it was a no fault claim. Direct Line persuaded me they had to take my car to be valued, which turned out to be scrap value and not retail despite it being in excellent condition - they even valued it at less because it was dirty and the parcel shelf wasn't in (I have dogs), at no point did they say this was the last I would see of my car. At no point..." more
"As per many others experiences, Adrian Flux is either a totally incompetent outfit or are con-merchants. I have been insuring motors for 50 years now and have never experienced such a nightmare. They took my money and then, the very next day, asked and, over the next ten days, continued to ask for different copies of various documents - copies of my details, then copies of one of my sons details and then copies of my other sons details (They are named drivers on my..." more
"Do not buy a policy off this cowboy outfit!
Five months ago a 93year old man drove his car down the side of mine, my claim has not been resolved and my car has not been repaired! Joke!"
"payed for my policy online, 3 days later flux contacted me and told me my policy was going up by 200 pound, wen i canceld i was forced to pay 85poud cancelation fee, staff wer extreemly rude and agressive,"
"all they want is sell you then after no follow up and customer service is the worst"
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