they charge me £14.50 for having the account and the phone number to get in touch with them is 0844 and very expensive
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"I can understand what some people are saying but we have been with think money since October 2013 and although we don't have an awful lot to live off of each week I am so happy that they deal with everything. I can sleep at night knowing that all my bills are accounted for and recently being on an iva plan it is teaching us a valuable lesson about money and that we now have to think about what we can and can't have.
Anyone needing help with control of finances I..." more
"Please everybody, Don't think about think money,,,,, They will steal your money and block your account if there is big amount. They block my account without any reason, they block online account also. But when i ask them what happen to my account Thats stupid Money Manager can't explain.
I request you please don't open bank account with thinkmoney"
"This is, they have cheated with me. i borrow money form my friend 1000pound, and i explain the reason. BUT Think money can't explain me the reason for holding my money......... I can speak to money manager on 0845.... number. but there is nothing they can explain.
I'll really appreciate if you do not open account with. Specially if you have high pressure or high Sugar."
"I have been with think money for 3 yrs and have no problems untill today!!!! well went to the shops put my card in machine and my accounts been blocked for no reason at all.......i keep ringing and all i get is services are down which i know there not because my 3 friends have the same account and are still up running............just getting palmed off so my money has gone and cant do anything about it"
"Excellent service all the way!!!"
"This account is great primarily because you get 3% interest on savings of up to £20,000. You can also earn cash back on many purchases and expenditure on Santander mortgages. You need to have an income of £500 every month and set up some direct debits. For the income it's ok if you just transfer £500 out of your account and transfer the same money back in."
"I applied for an account with these monkeys online and was told that I was accepted and to wait for them to contact me. I received a phone call saying that I should take my ID to my local branch. I took my ID and was told that my application had been rejected even before they looked at my ID. I told them that I had been called and told to bring my ID. They insisted that no one would have made such a call. In other words I was a liar. I showed them their number in..." more
"After 15+ yrs with this bank and a spell of unemployment they withdrew my banking facilities and gave me 2 hrs to clear out any funds. All after allowing me to run up a £3500 overdraft while out of work. I later found out that I should have had 30 days notice in writing. Poor service, bad internal communications. Certainly not 'a family member' as their recent advertising implied. I am now complaining to the Financial Ombudsman.
I recommend ALL phone calls..." more
"Contacted by Barclays three times today in respect of fraudulent transactions on my debit card. Called them back the first time, hung up after 10 minutes on hold (on a premium number I might add). Called again in the afternoon and waited for 15 minutes before I got through to a call centre in Asia. This was after having gone through a protracted telephone menu system. Customer service rep told me I'd need a new card, couldn't update my address and couldn't reverse..." more
"I have banked with the Co-op both personally and with my business. I have felt for many years they were more concerned with furriery animals than their customers and why I have stayed with them I do not know. They have held security for my business overdraft but pulled the plug when the business took a down turn following my illness. The fact that my business had banked with them for almost 30 years with no problem and they held far more security than they needed..." more
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