Got a loan from wonga they said it would be in the account in 1 hour the loan was due to be paid back today I have been phoning every day to see where my money is they can't tell meAnd yes you guessed it they took the repayment today for a loan I never received customer service is so bad please don't do it
Unbelievable, csansu. These people really are scum. Chase them and report them, and demand compensation. They obviously have your bank details as they've taken money from you, so have no excuse for not sending you your loan.
If you hadn't got your money, why didn't you cancel the DD?
Have you ever tried to cancel a DD set up with a payday loan company? They are completely unscrupulous.
It's not a dd it's a continuos card payment that the bank can not stop even if you cancel your card work that out!
Never ever agree to a continuous card payment, they are virtually impossible to cancel.
You are in the right to request the CPA to be cancelled.
The moral of your story is read\watch the consumer reports on Loan Companies in general, your experience is the rule & not the exception...I bet those 3 Old Codgers are having a right old laugh at your expense
Finally got it sorted they never paid the loan so there is nothing to pay back! But got £100 compensation plus refund of the loan repayment they automatically took for phone calls and inconvenience
Excellent result. Not only did you get a refund but £100 Compo from them as well. Now your having a laugh at their expense.
Well done, csansu!
Excellent result. Good for you!
How nice to hear a happy ending to a payday loan story. Well done!
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