Still waiting for my money

by , 23 May 2013
Wonga Payday Loans
Theifs

Got a loan from wonga they said it would be in the account in 1 hour the loan was due to be paid back today I have been phoning every day to see where my money is they can't tell me
And yes you guessed it they took the repayment today for a loan I never received customer service is so bad please don't do it

Customer Service:
Terrible
Flexibility & Fairness:
Terrible
Product Features:
Terrible
Value For Money:
Terrible


Responses

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Unbelievable, csansu. These people really are scum. Chase them and report them, and demand compensation. They obviously have your bank details as they've taken money from you, so have no excuse for not sending you your loan.

by Bonz1957, 23 May 2013

If you hadn't got your money, why didn't you cancel the DD?

by angelapacey, 24 May 2013

Have you ever tried to cancel a DD set up with a payday loan company? They are completely unscrupulous.

by Bonz1957, 24 May 2013

It's not a dd it's a continuos card payment that the bank can not stop even if you cancel your card work that out!

by csansu, 25 May 2013

Never ever agree to a continuous card payment, they are virtually impossible to cancel.

by Bonz1957, 25 May 2013

You are in the right to request the CPA to be cancelled.

by lhshan, 19 Apr 2014
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The moral of your story is read\watch the consumer reports on Loan Companies in general, your experience is the rule & not the exception...I bet those 3 Old Codgers are having a right old laugh at your expense

by jsemor, 5 Jun 2013

Finally got it sorted they never paid the loan so there is nothing to pay back! But got £100 compensation plus refund of the loan repayment they automatically took for phone calls and inconvenience

by csansu, 5 Jun 2013

Excellent result. Not only did you get a refund but £100 Compo from them as well. Now your having a laugh at their expense.

by Bonz1957, 6 Jun 2013

Well done, csansu!

by fruitcake, 6 Jun 2013
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Excellent result. Good for you!

by angelapacey, 6 Jun 2013

How nice to hear a happy ending to a payday loan story. Well done!

by Feline123, 6 Jun 2013
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Posts within the money.co.uk community represent the views, experiences and opinions of members and experts only. They should not be taken as financial advice and should not be followed without further research.

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