Got a loan from wonga they said it would be in the account in 1 hour the loan was due to be paid back today I have been phoning every day to see where my money is they can't tell meAnd yes you guessed it they took the repayment today for a loan I never received customer service is so bad please don't do it
Unbelievable, csansu. These people really are scum. Chase them and report them, and demand compensation. They obviously have your bank details as they've taken money from you, so have no excuse for not sending you your loan.
If you hadn't got your money, why didn't you cancel the DD?
Have you ever tried to cancel a DD set up with a payday loan company? They are completely unscrupulous.
It's not a dd it's a continuos card payment that the bank can not stop even if you cancel your card work that out!
Never ever agree to a continuous card payment, they are virtually impossible to cancel.
The moral of your story is read\watch the consumer reports on Loan Companies in general, your experience is the rule & not the exception...I bet those 3 Old Codgers are having a right old laugh at your expense
Finally got it sorted they never paid the loan so there is nothing to pay back! But got £100 compensation plus refund of the loan repayment they automatically took for phone calls and inconvenience
Excellent result. Not only did you get a refund but £100 Compo from them as well. Now your having a laugh at their expense.
Well done, csansu!
Excellent result. Good for you!
How nice to hear a happy ending to a payday loan story. Well done!
Posts within the money.co.uk community represent the views, experiences and opinions of members and experts only. They should not be taken as financial advice and should not be followed without further research.
"Good until u setup a payment plan because your struggling they ignore the plan wait till you get paid the take 300 out of your account, will not give it back and there is nothing u can do about it, DO NOT USE instead ask family and friends"
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"Worst company ever. I paid the loan on the due date - provided proof - still being charged interest.
Customer service appalling (if you can get through to them). The haven't got a brain between them.
Wound never use Wonga again"
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"I have taken out five hundred pounds lately from payday loans steps and I wonder that these guys transferred the amount as stated within a day. Though all I wanted to have a small cash backup for my tuition fee, I got it on time. However, it let me involved in a bit higher rate in return. This is the minus point that makes them somewhat unreasonable, but as I got funded on time, will consider taking their services in future."
"After taking a payday loan out with Tideuover they were totally flexible when I couldn't pay back on time. They allowed my an extension and didn't harass me."
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Watch out people they will rip you off."
"www.paydayuk.co.uk not the best but not the worst, ive taken a few payday loans and would say their decent compared to other lesser renowned lenders i have tried and completely regretted."
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