My family and I have had the worst ever experience with a company called www.loans direct.co.uk. I have now passed the issue onto the independent Financial Ombudsman. This company is a Credit Broker. I refrain from writing more in regards to our negative experience. We have contacted a lawyer,MP, media and other sources of complaint. Here's to a successful resolve for us. Never again!
I was also duped by this company they took 49.99 from my account despite my telling them i would need 24 hours to think about it.despite phoning and sending emails i get no response thinking of involving police
We just had the same experience. Not only the "membership" charge (we never asked for), but also the multitude of cell phone charges for being on the phone with them, as well as outrageous text charges.
Cowboys who try to justify their chargesv, they are rip offs and then they call you a liar
typical like everyone else is saying above & I agree with them all, loans 4 u ask you this that & the other, you obviously want to know what the payments are going to be, they wont answer that until you've given your card details & paid the £49.99 up front, well out of order, they tell you aaahhhhh you are 101% accepted for the loan, wot a load of crap.
They got me too, except I didn't even MAKE the application. I was the victim of ID Theft, and lost £69.75 from my bank account. Initially I wasn't going to get it back - until I went to speak to my solicitor.
One 8 minute telephone call later, and the threat of being referred to the consumer credit association and the office of fair trading, as well as being sued, and I had my £69.75 back in my bank account.
That's the fastest way to get a response - if you get little or no aid, set a solicitor on them - they realize that way that they're in the deepest of deep doo-doo and heading for the cesspit.
Yes they took £49.99 from my bank acount i said i didn't want the loan but 10 days later they stole the money anyway now they say its not them even thou my bank gave me their phone number loans direct u.k. i will not rest untill they pay it back
Absolute rip off.. Do not touch with a barge pole. using this company they make it appear as if you have been accepted for a loan with them then tell you they will debit £69.75. In fact all they do is sell your telephone number to loan companies who then send you endless text messages and calls. I applied immedialtey for a refund which was a carry on to get and they only offered me £49.00 back as they is a £15.00 credit clearing fee and £1 a day charge for being a member and having access to the account - YOU NEED ACCES TO THE ACCOUNT FOR THEM TO PROCESS THE REFUND. VERY BAD EXPERIENCE! FEEL CONNED AND LET DOWN PLEASE DO NOT FALL FOR THIS COMPANY - CON ARTISTS PREYING ON PEOPLE IN FINANCIAL HARDSHIP
Posts within the money.co.uk community represent the views, experiences and opinions of members and experts only. They should not be taken as financial advice and should not be followed without further research.
"Do not use wonga under any circumstance, there late payment charges are through the roof and there customer service team are not worth ringing. Compared to other payday lenders wonga is the worst. payday uk are probably the best but all are worth avoiding if possible!"
"I have been a customer of Quik quid for a long time. They can help you out whenever your wages really arent stretching or if you run into difficulties. You apply and have the money in your account in 10 minutes - and my credit isnt great! I also love the fact that if you can not afford to pay the money back, you can defer it for up to 6 months and just pay the interest each month. They have never let me down"
"Payplan offer free debt management plans and advice with budgeting, as well as other additional help with finding reasonable Home Insurance, life insurance, electrical appliance and central heating boiler insurance. I have found them to be very positive, friendly, and helpful."
Get fast answers to your money questions, Expert insight, top tips & much more...
Enter our competition to win an iPad Air by reviewing a financial product you have.
The more reviews you add the better your chance of winning.
Terms & Conditions
Copyright © Dot Zinc Limited 2014. All rights reserved.
money.co.uk is a trading name of Dot Zinc Limited, who are authorised and regulated by the Financial Conduct Authority.
FCA Registration Number 415689.