I cancelled my home insurance policy on 1st September and was told to pay a cancellation fee (more than three months' payments) by 11th September. I then received a letter dated 6th September threatening to use a debt collection agency if I didn't pay the 'overdue' amount (including another £11 added on). Avoid at all costs they care nothing for their customers. Their overseas call centre quoted me one figure and date and their office in UK made up a different story.
Welcome, Shocked1 ! I expect you were shocked at the money grabbers, and the scare tactics employed. We should make a list of companies who it is unwise to use.
What an excellent idea , greydo .It will be a very long list , but I'm up for it !Let's do it .
Right, nadge:- here we go!!Number 1 to avoid or boycott :- Talk Talk.
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