I was pleased with the Car insurance I had received from admiral and the price I was quoted for my second year of driving (well compared to other companies!!) although after taking up the insurance I was bombarded with phone calls to upgrade to extras. It came to renewing my car insurance and I got a letter through with the renewal price- which I managed to beat by almost ?400 by switching and had not thoroughly read through the letter just gawped at the cost! So I took out a policy with another company (which happened to be the sister company of Admiral- Diamond) a few months past and I started receiving letters through the post suggesting that I had 2 lots of insurance on my car- which I thought was rubbish and just discarded them thinking there must have been a mistake.. but 2 or 3 letters later I decided to look more into it and discovered that my insurance had been automatically renewed with Admiral through my mums account- and she hadnt realised that this wasnt what we had agreed as in previous years. I rang Admiral and explained what had happened, they instantly refunded the amount that had come out of my mums account but I was still upset at the fact that they had not been authorised to take the money and had automatically taken the payment for the renewal which I did not want as at no stage had I agreed to the renewal. In the end it was resolved and the money was refunded but what a polava!!
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"First of all anyone that leaves a review for insurance when they haven't even made a claim are idiots, i am fed up with seeing top rated reviews because their policy was cheap but stating haven't had to claim yet???
Well hope you can remove your review when you claim because then you will find out how good they really are. I have just had someone go into me and because it wasn't my fault they pass you over to Albany assistance who send you a financial agreement to..." more
"We are a 2 car household and using Admirals multi car insurance definitely saves money even with protected no claims bonus. Also fast and efficient if you have a claim."
"Good joint cover on our ageing fiesta"
"I have three cars insured with Admiral at a reasonable price"
"When got quotes, Admiral and a few others were much cheaper than most of the big players (less than half). Not had to make a claim yet though"
"In 2011 whilst insured with Direct Line, I had an accident which the other party took full responsibility for and it was a no fault claim. Direct Line persuaded me they had to take my car to be valued, which turned out to be scrap value and not retail despite it being in excellent condition - they even valued it at less because it was dirty and the parcel shelf wasn't in (I have dogs), at no point did they say this was the last I would see of my car. At no point..." more
"As per many others experiences, Adrian Flux is either a totally incompetent outfit or are con-merchants. I have been insuring motors for 50 years now and have never experienced such a nightmare. They took my money and then, the very next day, asked and, over the next ten days, continued to ask for different copies of various documents - copies of my details, then copies of one of my sons details and then copies of my other sons details (They are named drivers on my..." more
"Do not buy a policy off this cowboy outfit!
Five months ago a 93year old man drove his car down the side of mine, my claim has not been resolved and my car has not been repaired! Joke!"
"payed for my policy online, 3 days later flux contacted me and told me my policy was going up by 200 pound, wen i canceld i was forced to pay 85poud cancelation fee, staff wer extreemly rude and agressive,"
"all they want is sell you then after no follow up and customer service is the worst"
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