"Last September my car was parked outside my house when another car drove into it causing so much damage that my car was written off. Unfortunate you may think, but the real nightmare was making a claim with RAC. Seven months later this claim is not resolved. Turns out RAC are only the brokers and Aviva are the insurers (though the policy document is headed 'RAC Insurance'). Aviva have been breathtakingly incompetent -constantly losing paperwork, disposing of my car..." more
"Recently changed to rac. No claims as yet so no helpful comments."
"Really good cover for a cheap price but dont make any ammedments they cost at least £45"
"Cheap for my porsche"
"Very Good covers all I need"
"RAC car insurance is fine"
"I feel safe with a company with a solid background like RAC"
"seems Ok never claimed!"
"Took out the policy in January - I knew I would be changing my car within the year but didn't even consider it might be a problem. Phoned in May to advise of new car (a regular 1400cc Golf) only to be told it would not be allowed. They offered a new 12 month quote and would credit any rebate there might be from my 4 month old policy towards the new quote. As if I would ever consider using them again. Would they allow a change of address? I think its disgraceful and..." more
"They have always a point to charge you...Not happy going to complaint with FOS
Pleasantly got prices from gocompare.com and got policy.
• when I change the address just 3 miles away from my previous address they ADDED £ 400 into my policy :O
• Got 3 x points they added £ 15 / month
• Paid/charged full amount for RAC £147 euro cover instantly
• Change address move to another city ...They declined to cover me after spending 7..." more
"I made a claim and had to pay for an item in advance in order to make my car safe to drive. They agreed to pay for it but when I contacted RAC they tell me to contact the insurance company, and when I contacted the insurers they tell me to contact RAC. I approached RAC again and they said they don't respond to emails about their insurance. I have sent 2 registered letters to the insurers who have not replied and not paid me back the £200 which I paid out to..." more
"RAC car insurance was purchased from a web comparrison site based on its features and value for money. After 14 days we were still waiting for the policy documents to arrive and so contacted their customer services to ask why. The person I spoke to said they would get back to me within 48 hours. They didn't phone, text or email me so I had to phone them again. I was told this time that the documents had been sent to me by email and they confirmed the email..." more
"That time of the year to renew, so where better to go than money.co.uk. With their help, I was able to save over ?85 off last years' premium by changing to another supplier. By being able to compare the competition on your screen, life is much less hassle!
A big thanks"
"Had AA car insurance, renewal was quoted ?600, went to confused.com and ended up with RAC for ?300, same deal!
Due for Renewal again in March AA sent a quote, from letter box to recycle bin in one move, ?400.
Why oh why is nothing ever easy?"
Get fast answers to your money questions, Expert insight, top tips & much more...
Enter our competition to win an iPad Air by reviewing a financial product you have.
The more reviews you add the better your chance of winning.
Terms & Conditions
Copyright © Dot Zinc Limited 2014. All rights reserved.
money.co.uk is a trading name of Dot Zinc Limited, who are authorised and regulated by the Financial Conduct Authority.
FCA Registration Number 415689.