"took out a policy with hastings through a comparison site and chose hastings as they was the cheapest. Anyway got a letter through asking for proof of my no claims bonus which I promptly sent first class post because they are to much cheapskates to set up a free post service.
A couple of weeks later I got an email saying they was charging me an extra £248 as no claims discount hadn't been recieved I rang within 30 minutes of receiving email to arrange to..." more
"Whatever you do don't move house whilst insured with this outfit!
Got charged £35 to change my address! 'Admin Fee' incredible! I'm in business and just had one of my customers notify me of a change of address - took me less than a minute & DIDN'T CHARGE HER!!! and a further £22.58 for being in a 'riskier postcode' than at my old house where I had to park on a public road- at the new house I have off road parking and car is garaged overnight- how on..." more
"They charge for everything - including if youre not happy, a £55 charge to cancel the policy. I changed my car and they basically tried to charge a massive Additional Premium (which may have been down to the particular insurer to be fair) and then wanted to charge to cancel when I could get cheaper elsewhere. In the end we agreed a small additional premium to restart the policy - will cost me an extra fiver a month but cant be botherered to argue tonight..." more
"Who ever gets insurance with this company need to be aware. I phoned up for a renewal and the lady on the phone told me I have changed my occupation, that's why it's more money. When I tried to explain to her that I haven't changed my occupation, she basically called me a liar. So I tried to explain why by saying "my details with Confused.com have always been the same, and someone at Hastings must of changed them. She replied by saying "nobody here can..." more
"I have used them for several years. They have dealt well with claims"
"An excellent broker which found me a very competitive premium"
"Very good policy at a great price"
"I am only 20 so car insurance can still be pricey - even though i have been driving accident free for 3 years!! Hastings were the cheapest by quite a lot and I have not had any problems with them, although I have only had to contact them once about changing my registration plate (as I put a personalised one) which i felt was extortionate to change (£20 admin fee) - for what?!"
"Hasting Direct is my car insurance company. They provide good service. I am happy with them."
"You have to have it might as well get it from a good company at a good price"
"Good quote - beat all the others"
"Good price - can barter the price down."
"An average insurance company I found through a search engine. Considering I earned another years no-claims, my policy renewal price was through the roof. Currently looking to change. I changed cars during my policy and was charged a small admin fee, which i was shocked at being so small - approx. £38"
"no problems at all with our insurance, only had to claim twice so far - once for a smashed windscreen and service was fast and efficient, put us straight in touch with a local mobile replacement service who came out and replaced the windscreen straight away. The other time involved someone backing into our car, sent straight to a local bodywork garage, replacement car issued immediately for the entire duration of the repairs - very happy, brilliant service."
"Easy o set up. Never had to make a claim."
"Good cover for reasonable price when compared with other providers"
"best deal at the time"
"Wouldn't have gone with if wasn't in hurry... messed up straight away"
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