1,892 Reviews found

"I was with aol from the days of Compuserve and had always raved about them; their reliability, speeds, customer service.... oh how times have changed!! My complaints began about 18months ago with emails I sent not being received and no bounce backs (this caused a lot of trouble and I lost business as a result). AOL blamed everything from filters to the router to Windows, basically anything else apart from them. I'm quite geeky so when I caught them out at each..." more

"warranty direct have taken six months so far to repair our vivaro van. it is still under repair, due to warranty directs penny pinching, supposedly in our interests, but it has become obvious that they are just trying to avoid paying anything for our repair.they have been disputing everything, asking for e mail contact and then saying they want it sent by post. they sent our engine to dragon engines in chesterfield. it took three weeks, with only ten hours labour..." more

"damn bad experiance from natwest i lost my money but stress coz im not an outsider (sry for the wise thinkers coz i terribly feels like that). I am paying for the insurance since last 8 mnts but when i lost my iphone i just cal them to claim n they said my claim is declined....what is the meaning of that /?????????? i asked them to give my money back and they replied to go to ur bank. i went to my bank (fishpond branch) n said the reason but the man there in that..." more

"I have just had a dishwasher delivered, having paid for it to be installed and the old machine removed. The delivery man took one look under the sink and said "No, probably can't tighten the pipe, so won't touch it"(sic). I asked what was the problem, "the waste U bend is kinda in the way" (sic). So I said, I will remove the U bend tube for you so you can have a clear access; "No, I said I won't touch it". So, I said "OK, can you..." more

"I upgraded to BT Infinity almost a year ago now and I must say that I've never enjoyed speeds as fast as this. Before the upgrade, on regular broadband service from BT I would cap at about 500-600 KB/second on downloads. I can now get literally 4.4 MB/second downloads. For me, this is what the product says on the tin and exactly what I am getting. I'd highly recommend BT Infinity to anyone who wants awesome downloads speed. I've actually as well just put in the..." more

"talktalk are terrible PLEASE AVOID!! i have just written them a letter after being advised from trading standards, i have had problems with talktalk from about 1 month after signing up with them. my phone line didn't work and no internet service for almost 2 months although i still had to pay £50 a month (when there was no service) they did give me £19 compensation. they did eventually get it sorted but its still been on and off since then. its been..." more

"I learnt to hate about Admiral!!!! UGH"

"When chosing a phone i told them that the most important thing to me was internet acsess I was chuffed when i got a blackberry for £13 a month ever since ive had it i have had not been able to use the browser,i cant open my emails let alone watch all the videos they promised me i can watch. I was supose to have 3 months all you can use data each time i pay to ring them they tell me to turn it off and on again and it may work for about 4 hours. The Samsung i..." more

"My brother pays cash into my bank account (in my name only) at his local branch weekly. Last week they told him that as they had run out of receipts they would give him a print out of my account instead. The print out looked just like a mini bank statement and gave details of the last 12 transactions on my bank account and a running total of my balance! So much for data protection which they love to hide behind when it suits them. I cant trust them to keep my money..." more

"I ordered £1000 of Euros at 1p.m well within the 2 o'clock deadline for next day delivery. I then read the small print about currency being "normally" delivered the next day if order placed before 2p.m on the previous day. Feeling a little twitchy I tried to phone - told email only I emailed yesterday afternoon and again early this morning to confirm it would arrive in time. NO REPLY to either email. Cash arrived via Royal Mail at 0930 this..." more

"Not a good experience with Nationwide at all! We had an offer accepted on a first property and they were in there like a shot to get the survey completed. Regrettably, that sale fell through and we are now onto our second, in which the vendor wants to exchange in 5 weeks. This time Nationwide have been absolutely useless! It has been over two weeks since we informed them of the new property and they have not even called to take payment and instruct the survey. Our..." more

"Been with Aviva home insurance for five years now, as we were unfortunately tied into them with our mortgage. Our policy is up in July so I phoned well in advance to say we will not be renewing our policy with them when my renewal date comes up in two months time (it is twice as expensive as other quotes). Have just checked my bank account and they have now taken 4 unauthorised payments out this month totalling £180. Rang their customer service dept several..." more

"They have £100 of my money in their coffers and are being awkward about it despite me providing me with the proof they couldn`t apparently find, so are now ignoring me completely."

"i ditched sky recently , as i no longer wanted the tv service and also wanted my phone number changing , they wanted £100 to change my number even though i was being bombarded with calls not for me , but they never classed them as being harrasing or neither could i make this an official matter with the police as i was not being targeted , so i thought id look else where , So i found talktalk and i liked what they had on offer and would connect me up for free..." more

"After numerous problems at the beginning with dead phone line or no broadband at all it is much better now. Year later I keep on loosing the broadband few times a day, but it does not take longer than a minute. Though it is really horrible!!! Do not go for Virgin Media, they are incompetent..."

"PLEASE stay well away, i got stung for over 3k bill on my bmw 645/ They are waste of money and time. Very unprofessional and they have no idea what they are talking about. I should of read all the reviews on google before i paid my 850pound of my money that i might as well say i threw in the bin. When it comes to it they dont cover anything and they dont want to pay up. I am in the process of taking them to the court. Cut long story short i took my vehicle to the..." more

"I wouldnt recommend swiftcover at all. I had an incident and I didnt so much want to claim, but I did want to report the incident to find out their procedure just in case. I emailed the potential claim as this seemed to be their preferred method of communication, then I called but they were closed for the weekend (the 24/7 claims line!) then I emailed customer service, then a few days later I emailed complaints just to ask what was going on and why wasnt I hearing..." more

"I've had several accounts with Coventry over recent years and they've always been easy to deal with and offer competitive interest rates."

"I've had an account with Yorkshire Bank for 1.5 years and I still cannot get them to tell me what my balance is. They never provide interest statements and are impossible to contact via phone or email."

"We used to be Talk Talk customers, as did my late brother. When he died, I had very unsympathetic letters from Company, making cancellation more than stressful. We cancelled our own contract after the 12 month run-off period, and had to resort to "E"-mailing the CEO to get any help, as demands kept appearing. She was very helpful. Yesterday, a Talk Talk representative knocked, and tried to sell us the service. I explained we would not deal with the..." more